This is a short list of our most frequently asked questions. For more information please write us at booking@eventoitaliano.it or just contact us.

#ATTENDEES - We are more than 10 persons

No problem! You just have to inform us filling the field “Notes” that you can find in the requiring form of the event. You will have right to special offers for groups and the chance to add exclusive services!

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#CHILDREN – I travel with children

Excellent! Inform us about it filling the field “Notes” that you can find in the requiring form of the event. It is important to know their age (referring to the event’s date), how many are they and if they will stay in room with their parents or in a separate one.

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#EVENT - I haven’t found an interesting event for me

Good! You can use the section “Special Wishes”.
It is possible that the event you have in mind is already existing and probably is not on line. If it’s not you gave us a wonderful travel idea that we can develop together!

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#EVENT, cancellation - The event has been cancelled

It happens rarely, but it could happen. In this case you have to refer to our Terms and Conditions.

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#GARAGE - I travel with my own mean of transport and I need a garage or a secure parking

Facilities in Italy usually include secure parking. Inform us filling the field “Notes” that you can find in the requiring form of the event specifying what kind of transport you have and, if it’s possible, at what time you think you’ll arrive at the hotel.

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#HOTEL - I want a different Hotel from the ones you propose me

Sometimes it’s possible. Inform us filling the field “Notes” that you can find in the requiring form of the event. On this occasion, please let us know what kind of Hotel you would like to book and what range of price you would pay.

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#INSURANCE - I want to purchase travel insurance

For Italian residents it is possible to purchase travel insurance policy for cancellation, for medical expenses and for lost and stolen baggage. Inform us about which one you prefer filling the field “Notes” that you can find in the requiring form of the event.

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#INVOICE – I need the invoice of my travel

In order to have the invoice you just have to give us the holder’s fiscal data when you confirm the travel.

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#NEWSLETTER - I would like to be updated on events and promotions

You wouldn’t have made better compliment than this! We are sure you will soon come back to visit our website and see if there are new events on our agenda. If you would like to have our news via e-mail you just have to send us your request to booking@eventoitaliano.it . In this way, you will have the preview of our offers.

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#PAYMENTS - How can I pay

You can pay via bank transfer of by credit card. Visa, Mastercard, Maestro and Monetaare accepted.

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#ROOMS, category – I want a bedroom of a superior category compared to the ones you propose me

It is often possible to choose a bedroom of a superior category. Inform us about it filling the field “Notes” that you can find in the requiring form of the event.

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#ROOMS, facilities - I want a bedroom with specific facilities

It is often possible to choose peculiar facilities such as, smoking or non smoking rooms, panoramic room soundproof rooms, with or without wall- to -wall carpeting rooms,and much more. You can ask us about it, filling the field “Notes”  that you can find in the requiring form of the event.

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#TICKET, category - I want to buy tickets of different categories from the one you propose me

It’s not a problem, if the category’s ticket you require is still available. You can ask us about it, filling the field “Notes”  that you can find in the requiring form of the event.

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#TICKET, seat - I want to choose my seat

it is possible to choose the category, and when provided by the organizers you can also choose your seat. Anyway, if you want a specific seat you can inform us filling the field “Notes” that you can find in the requiring form of the event.

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#TRAVEL, cancellation - I have to cancel my travel

When we will send you the offer for the event you required, we will attach our cancellation and refunding policies. If these terms don’t satisfy  you and you  are an Italian resident you can purchase a cancellation insurance by us in order to have back the majority of your travel price.

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#TRAVEL, extension - I would like to advance the arrival or extend the stay of the “Turnkey” offers

It is almost ever possible. Inform us filling the fieldNotes” that you can find in the requiring form of the event.

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